Record types let you offer different business processes, picklist values, and page layouts to different users. You might create record types to differentiate your.
He'd like you to set up some page layouts (which you take care in the next step of this project), but first you need to lay the groundwork by creating record types.
If the requirement is to fill the different set of fields for the different case types you can create record types and for each record type you can.
When I first started out in Salesforce revising for my ADM, questions like these were the bane of my life. Record Types Vs Page Layouts.
Overview of Record Types and their relationship to Profiles and Page Layouts in Enterprise Edition. Record types allow you to offer different business processes.
Page layouts and record types is very important concept in Sales force This article provide some information about Page layouts and record types.
Learn how you can use Salesforce record types to achieve complex functionalities without putting in custom APEX or VisualForce pages.
Record Type represents the metadata associated with any record type. It basically make the page layouts available with respect to their record.
Creating Multiple Record Types Creating brand new custom objects in Salesforce, while necessary, can be time consuming and tedious.